Shipping policy
At ARTEMYRA, we want your jewelry to reach you quickly, safely, and with care — wherever you are in the world.
Shipping Within Israel
Private courrier delivery ₪45.
Free Studio Pick Up: Pick up from our studio in Ramat HaSharon by appointment once your order is ready.
International Shipping
We ship worldwide with DHL Express, a trusted partner for fast and insured deliveries.
Delivery time: Usually 3–8 business days after dispatch, depending on the destination.
Adult signature is required upon delivery.
Customs duties and taxes may apply depending on your country and are not included, they’re the responsibility of the buyer.
US orders- tariffs , customs fees included.
Other destinations- customs, taxes and duties not included and are the responsibility of the buyer.
| Region | Countries | Shipping Method | Delivery Time | Cost (₪) | Customs & Duties |
|---|---|---|---|---|---|
| Europe | Austria, Belgium, Czechia, +38 more | Insured DHL Express Worldwide | 3–5 business days | ₪280.00 | Not included — customer responsible for all import fees |
| North America | Canada | Insured DHL Express Worldwide | 3–5 business days | ₪280.00 | Not included — customer responsible for all import fees |
| United States | United States | Insured DHL Express Worldwide (Orders ₪0.00–₪540.00) | 3–5 business days | ₪190.00 | Included in shipping cost |
| United States | United States | Insured DHL Express Worldwide (Orders ₪541.00 and up) | 3–5 business days | ₪280.00 | Included in shipping cost |
Processing & Tracking
Each piece is carefully packed and dispatched from our studio once it’s ready.
You’ll receive a tracking number by email as soon as your order ships.
All international packages are fully insured for peace of mind.
Customs, Tariffs & Duties
Gold & Silver Items - U.S. orders: All fees are already covered — you won’t be charged anything extra on delivery.
Gold & Silver Items - Other countries: Local customs duties or taxes may apply and are the responsibility of the recipient. They are not included.
Delivery Issues
If your order is delayed, damaged, or lost, please reach out to us. We’ll work quickly with our courier and insurance partners to make it right.